MicroWeb Labs collects the information needed to provide our services — nothing more. We do not sell your personal data. We do not share it with advertisers. We use it to run our platform, improve our products, and communicate with you. You have the right to access, correct, and delete your data at any time. Questions? Write to privacy@microweblabs.com.
MicroWeb Labs LLC ("MicroWeb Labs", "we", "our", "us") is a limited liability company registered in the State of Wyoming, United States of America. We operate a seven-product digital business infrastructure platform serving African entrepreneurs and SMEs, with our primary operational headquarters in Abuja, Nigeria.
For the purposes of this Privacy Policy, MicroWeb Labs LLC is the data controller for all personal data collected through our website, platform, and associated products including MicroWebly, MicroHostly, MicroMaily, MicroAgently, MicroTrainly, MicroStorely, and MicroLensly.
Registered Address: MicroWeb Labs LLC, Wyoming, United States of America.
Operational Address: Abuja, Federal Capital Territory, Nigeria.
Privacy Contact: privacy@microweblabs.com
This Privacy Policy applies to all personal data collected by MicroWeb Labs through:
This policy does not apply to third-party services, applications, or websites that may be linked to from our platform. Each third party operates under its own privacy policy, for which MicroWeb Labs bears no responsibility.
We collect personal data in two ways: information you provide to us directly, and information collected automatically through your use of our platform.
| Category | Data Collected | Source |
|---|---|---|
| Account Data | Name, email address, password (hashed), profile information, account preferences | Provided by you at registration |
| Billing Data | Payment method type, last four digits, billing address, transaction history | Provided at purchase; processed by Paystack / Flutterwave |
| Usage Data | Pages visited, features used, session duration, click patterns, product interactions | Collected automatically via platform analytics |
| Technical Data | IP address, browser type, device type, operating system, time zone, referral URL | Collected automatically on site visit |
| Communications Data | Email enquiries, support tickets, form submissions, chat logs | Provided by you through contact channels |
| Business Data | Company name, industry, role, business size (where provided) | Provided by you during onboarding or forms |
| Content Data | Websites built, emails created, courses published, store products (your content on our platform) | Created by you through suite products |
We do not collect sensitive personal data such as race, ethnicity, political opinions, religious beliefs, biometric data, or health information. We do not collect full payment card numbers — all card processing is handled by certified third-party payment processors.
We use the personal data we collect for the following purposes:
We do not sell your personal data to third parties. We do not share your data with advertisers. We do not use your data to build profiles for targeted advertising. Your data is used to run our platform and serve you — nothing else.
Where applicable — particularly for users in Nigeria (under the Nigeria Data Protection Act 2023) and in jurisdictions with GDPR-equivalent frameworks — we process personal data on the following legal bases:
We share personal data only with trusted third-party service providers necessary to operate our platform. All third parties are contractually obligated to protect your data and use it only for the specific purpose for which it was shared.
| Provider Category | Purpose | Examples |
|---|---|---|
| Payment Processors | Processing subscription payments and transactions | Paystack, Flutterwave, Stripe |
| Cloud Infrastructure | Hosting platform data and serving application content | AWS (Africa region), Cloudflare |
| Email Service Provider | Delivering transactional and marketing emails | MicroMaily (internal), third-party SMTP fallback |
| Analytics | Understanding platform usage patterns (anonymised) | Internal MicroLensly analytics, Google Analytics 4 |
| Customer Support | Managing support tickets and communications | Internal support tooling |
| Legal & Compliance | Legal advice, regulatory filings, and compliance obligations | Legal counsel (Nigeria and USA) |
We may also disclose personal data where required by law, in response to valid legal process, or to protect the rights, property, or safety of MicroWeb Labs, our users, or the public.
MicroWeb Labs is a Wyoming-registered company with operational headquarters in Abuja, Nigeria. Your data may be processed in both jurisdictions and, in some cases, in the jurisdictions where our cloud infrastructure providers operate (including the United States and South Africa via AWS Cape Town).
We take data sovereignty seriously. Where possible, we route African customer data through African infrastructure (AWS Africa — Cape Town) to minimise cross-border transfers. Where transfers do occur, they are governed by appropriate data transfer agreements consistent with the Nigeria Data Protection Act 2023 and applicable international frameworks.
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Our standard retention periods are:
Under the Nigeria Data Protection Act 2023 and applicable international frameworks, you have the following rights with respect to your personal data:
To exercise any of these rights, write to privacy@microweblabs.com. We will respond within 30 days. We do not charge for data access requests made in good faith.
MicroWeb Labs uses cookies and similar tracking technologies to operate our platform, remember your preferences, and understand how our services are used. We categorise cookies as follows:
You can manage cookie preferences through your browser settings or through the cookie consent interface presented on your first visit to the platform. Disabling essential cookies may affect your ability to use core platform features.
The MicroWeb Labs platform is intended for use by adults and business operators. We do not knowingly collect personal data from children under the age of 18. If we become aware that a minor has provided personal data without verifiable parental or guardian consent, we will delete that data promptly.
If you believe a minor has provided personal data to MicroWeb Labs, please contact us immediately at privacy@microweblabs.com.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:
No method of transmission over the internet is 100% secure. While we maintain industry-standard safeguards, we cannot guarantee absolute security. We encourage users to use strong passwords and to notify us immediately of any suspected unauthorised account access.
Our platform may contain links to third-party websites, services, and integrations — including payment providers, logistics partners, and technology integrations. These third parties operate under their own privacy policies, and MicroWeb Labs bears no responsibility for their data practices. We encourage you to review the privacy policy of any third-party service you access through our platform.
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform capabilities. We will notify you of material changes via email (to your registered account address) and by posting a prominent notice on the platform at least 14 days before the changes take effect.
Your continued use of the MicroWeb Labs platform after a policy update constitutes acceptance of the revised policy. If you do not accept the revised policy, you may close your account at any time without penalty.
The version number and effective date at the top of this document reflect the current version in force. Previous versions are available upon request.
For all privacy-related enquiries, data subject requests, or complaints, contact our Privacy team directly:
If you are unsatisfied with our response to a privacy concern, you have the right to escalate your complaint to the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng, or to the relevant data protection authority in your jurisdiction.
Our privacy team responds to all enquiries within 5 business days.